Retail Customer Experience Associate

Dollar Tree Stores INC; Peoria (IL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Peoria, IL is seeking a Customer Service Associate to create a friendly shopping experience. You will assist customers, process transactions at the register, stock shelves, and keep the store clean and safe.

This role requires a high school diploma or equivalent, prior retail/customer service experience preferred, and the ability to lift 30–50 lbs and stand for long periods. Training provided and opportunities for career growth.

Qualifications

• High school diploma or equivalent preferred.
• Retail/customer service experience in a relevant setting is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the assigned cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and help unload trucks, stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment for customers and colleagues.
• Maintain cleanliness throughout the store, restocking bathrooms and cleaning floors.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Problem-solving

Physical stamina

Education

High school diploma

Job description

Dollar Tree Stores INC in Peoria, IL is seeking a Customer Service Associate to create a friendly shopping experience. You will assist customers, process transactions at the register, stock shelves, and keep the store clean and safe.

This role requires a high school diploma or equivalent, prior retail/customer service experience preferred, and the ability to lift 30–50 lbs and stand for long periods. Training provided and opportunities for career growth.