Retail Customer Experience Advocate

Michaels; Washington (MO); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Job summary

Michaels Store in Washington, MO is seeking team members to deliver friendly customer service, help customers shop, and ensure fast checkout experiences. You will participate in truck unloading, stocking, and maintaining an in-stock, well-merchandised store, while promoting Rewards and credit card enrollments.

Responsibilities include assisting customers, executing cash handling, and supporting omnichannel processes such as BOPIS and SFS.

Qualifications

• Retail or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide fast, friendly checkout and cash handling to standards
• Engage customers on Rewards program and Private Label Credit Cards enrollment
• Assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram (POG) processes
• Maintain store appearance and merchandise, handle returns and recover stock
• Support shrink and safety programs
• Adhere to SOPs and company policies
• Interact respectfully with customers and teammates
• Cross trained in Custom Framing selling and production

Skills

Retail experience

Customer service

Framing knowledge

Job description

Michaels Store in Washington, MO is seeking team members to deliver friendly customer service, help customers shop, and ensure fast checkout experiences. You will participate in truck unloading, stocking, and maintaining an in-stock, well-merchandised store, while promoting Rewards and credit card enrollments.

Responsibilities include assisting customers, executing cash handling, and supporting omnichannel processes such as BOPIS and SFS.