Seasonal Retail & Customer Experience Pro

Michaels Stores; Saint Joseph (MO); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Benefits package

Tuition assistance

Job summary

Michaels Stores in Saint Joseph, MO, is seeking a customer-focused associate to help customers shop, locate products, and ensure a fast, friendly checkout experience. You’ll participate in truck unloads, stock shelves, and maintain in-store standards to reflect our brand promises.

The role involves omni-channel support (BOPIS and SFS), store recovery, and adherence to SOPs. Flexibility with nights, weekends, and early mornings is expected.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and move through the store.
• Able to lift and carry heavy boxes and reach high shelves.
• Flexible schedule including nights, weekends, early mornings.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout; cash handling to standards.
• Engage customers in rewards program enrollments.
• Assist with omni-channel processes (BOPIS and SFS).
• Stock and merchandise; participate in truck unload and planograms.
• Maintain store recovery and in-stock conditions.
• Support shrink and safety programs.
• Follow SOPs and company policies.

Skills

Customer service

Cash handling

Stocking

Merchandising

POS systems

Team player

Job description

Michaels Stores in Saint Joseph, MO, is seeking a customer-focused associate to help customers shop, locate products, and ensure a fast, friendly checkout experience. You’ll participate in truck unloads, stock shelves, and maintain in-store standards to reflect our brand promises.

The role involves omni-channel support (BOPIS and SFS), store recovery, and adherence to SOPs. Flexibility with nights, weekends, and early mornings is expected.