Retail Customer Experience Specialist

Michaels; Gig Harbor (WA); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

The Michaels Companies, Inc. store in Gig Harbor, WA, is looking for a team member to deliver friendly customer service, assist customers, and ensure a fast checkout experience.

You will engage shoppers in rewards programs, complete enrollments, and support omni-channel processes including BOPIS and SFS. Responsibilities include restocking, following planograms, and maintaining in-stock levels while upholding SOPs and safety standards.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and lift moderate loads.

Responsibilities

• Help customers locate products and provide solutions.
• Process checkout with accuracy and speed.
• Assist with stocking, planograms, and store recovery.

Skills

Customer service

Cash handling

Sales support

Merchandise replenishment

Tools

POS system

Job description

The Michaels Companies, Inc. store in Gig Harbor, WA, is looking for a team member to deliver friendly customer service, assist customers, and ensure a fast checkout experience.

You will engage shoppers in rewards programs, complete enrollments, and support omni-channel processes including BOPIS and SFS. Responsibilities include restocking, following planograms, and maintaining in-stock levels while upholding SOPs and safety standards.