Retail Customer Experience Advocate

Ross Stores, Inc.; Pittsburg (CA); On-site; USD 23,000 - 24,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to greet customers, assist with merchandise, and maintain a clean, organized store. The role emphasizes friendly service, accurate register transactions, and adherence to safety and loss prevention protocols during daily operations.

Ideal candidates will be ready to work in a fast-paced, off-price environment, providing great customer experiences while supporting team goals and store presentation standards.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers and assist with merchandise in a courteous and knowledgeable manner.
• Operate registers and handle transactions accurately.
• Keep the store clean, organized and presentable at all times.
• Follow safety and loss prevention procedures and report issues to leadership.

Skills

Customer communication

Basic math

Job description

Ross Stores, Inc. is seeking a Retail Associate to greet customers, assist with merchandise, and maintain a clean, organized store. The role emphasizes friendly service, accurate register transactions, and adherence to safety and loss prevention protocols during daily operations.

Ideal candidates will be ready to work in a fast-paced, off-price environment, providing great customer experiences while supporting team goals and store presentation standards.