Retail Associate: Customer Experience Champion

Ross Stores, Inc.; North Highlands (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, safe store environment on a fast-paced retail floor.

The role requires friendly communication, attentiveness to customer needs, and accurate handling of transactions at the register. It also involves stocking, merchandising and supporting overall store operations as directed.

Qualifications

• Ability to effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greets customers and provides friendly, courteous service.
• Maintains a clean and safe store environment and adheres to loss prevention practices.
• Assists customers with merchandise and questions, including register transactions.
• Operates registers and handles cash, checks and refunds with accuracy and integrity.
• Performs daily tasks to ensure merchandise presentation meets company standards.

Skills

Customer communication

Basic math skills

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, safe store environment on a fast-paced retail floor.

The role requires friendly communication, attentiveness to customer needs, and accurate handling of transactions at the register. It also involves stocking, merchandising and supporting overall store operations as directed.