Retail Customer Champion — Service & Stock Support

Roses Discount Stor; Fremont (OH); On-site; USD 24,000 - 32,000; Full time

Job summary

Big Lots is seeking motivated individuals for a Customer Service Associate role to deliver excellent service, greet customers, assist with merchandise selection, and process transactions. Responsibilities include unloading trucks, stocking shelves, and maintaining a clean, organized store environment.

Applicants should be able to lift up to 50 lbs, stand for extended periods, and work a flexible schedule including evenings and weekends.

Qualifications

• High school diploma or equivalent preferred.
• Retail experience in customer-facing roles is beneficial.
• Physical ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Greet customers and assist with merchandise selection and transactions.
• Provide excellent customer service and answer questions about products and store policies.
• Unload trucks, stock shelves, and maintain a clean, organized store environment.
• Process customer purchases accurately using the POS system and handle funds securely.
• Maintain safety and security by staying aware of customer activity and store conditions.

Skills

Customer Focus

Developing Potential

Results Driven

Organizational Skills

Communication Skills

Problem Solving/Decision Making

Job Knowledge & Relationship Mgmt

Education

High School or equivalent

Job description

Big Lots is seeking motivated individuals for a Customer Service Associate role to deliver excellent service, greet customers, assist with merchandise selection, and process transactions. Responsibilities include unloading trucks, stocking shelves, and maintaining a clean, organized store environment.

Applicants should be able to lift up to 50 lbs, stand for extended periods, and work a flexible schedule including evenings and weekends.