Retail Customer Associate & Checkout Specialist

Michaels Stores; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

Benefits package

Job summary

Michaels Stores is seeking a customer-focused team member at our Charlotte, NC location. You will assist shoppers, help them find products, and provide a fast, friendly checkout experience. You’ll engage customers with rewards programs and support Buy Online Pickup in Store and Ship From Store processes.

Ideal candidates have retail or customer service experience, thrive in a busy environment, and are comfortable standing for long periods. Join a company that values teamwork and community.

Qualifications

• Retail or customer service experience preferred

Responsibilities

• Assist customers with locating products and solutions
• Provide fast, friendly checkout experience with accurate cash handling
• Promote rewards programs and enroll customers
• Support omni-channel processes (BOPIS, SFS) and stock recovery
• Maintain in-store presentation and merchandising standards

Skills

Customer service

Cash handling

Point-of-sale

Job description

Michaels Stores is seeking a customer-focused team member at our Charlotte, NC location. You will assist shoppers, help them find products, and provide a fast, friendly checkout experience. You’ll engage customers with rewards programs and support Buy Online Pickup in Store and Ship From Store processes.

Ideal candidates have retail or customer service experience, thrive in a busy environment, and are comfortable standing for long periods. Join a company that values teamwork and community.