Seasonal Customer Service & Checkout Specialist

Michaels Stores; Mooresville (NC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

401(k) match

Medical insurance

Dental and vision

Telemedicine

Tuition assistance

Job summary

Michaels Stores in Mooresville, NC is seeking store team members to deliver friendly customer service, help shoppers locate products, and manage quick, accurate checkouts. You’ll assist with stocking, store recovery, and omnichannel tasks like Buy Online Pickup in Store and Ship From Store.

The role emphasizes customer care, product knowledge, and teamwork. Michaels offers employee discounts and multiple benefits, with opportunities for career growth in a busy, customer-focused retail

Qualifications

• Retail and/or customer service experience preferred.
• Ability to assist customers and locate products.
• Excellent communication and friendly demeanor.

Responsibilities

• Assist customers and help locate products.
• Provide a fast, friendly checkout experience with accurate cash handling.
• Support stocking, shelves, and planograms; ensure in-stock store.
• Participate in Omni channel processes (BOPIS/SFS) and merchandise recovery.
• Adhere to SOPs and safety policies; maintain a clean, organized store.

Skills

Customer service experience

Cash handling

Product knowledge

Team player

Job description

Michaels Stores in Mooresville, NC is seeking store team members to deliver friendly customer service, help shoppers locate products, and manage quick, accurate checkouts. You’ll assist with stocking, store recovery, and omnichannel tasks like Buy Online Pickup in Store and Ship From Store.

The role emphasizes customer care, product knowledge, and teamwork. Michaels offers employee discounts and multiple benefits, with opportunities for career growth in a busy, customer-focused retail