Retail Customer Experience Associate

Michaels; Asheville (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, vision coverage

Tuition assistance

Job summary

Michaels in Asheville, NC, is seeking a team member to deliver friendly customer service, help shoppers find products, and process fast checkouts. You will support omnichannel processes including Buy Online Pickup in Store and Ship From Store, and assist with truck unloading and merchandising to keep the store well stocked.

Ideal candidates have retail or customer service experience, and the role requires standing, lifting, and working flexible hours including nights and weekends.

Qualifications

• Retail or customer service experience preferred.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide a fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments (Rewards, Private Label Card).
• Assist with omni-channel processes (BOPIS, Ship From Store).
• Unload trucks, stock shelves, and maintain planograms and in-stock store.

Skills

Retail/customer service

Cash handling

Team player

Job description

Michaels in Asheville, NC, is seeking a team member to deliver friendly customer service, help shoppers find products, and process fast checkouts. You will support omnichannel processes including Buy Online Pickup in Store and Ship From Store, and assist with truck unloading and merchandising to keep the store well stocked.

Ideal candidates have retail or customer service experience, and the role requires standing, lifting, and working flexible hours including nights and weekends.