Retail Customer Accounts Leader

Aaron Sales And Leasing; Lewiston (ME); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

On Demand Pay

Career advancement

Paid time off

Sundays off

Health insurance

Health Savings Account

Flexible Spending Accounts

401(k) Plan

Employee Assistance Program

Employee Purchase Program

Job summary

Aaron’s Lewiston store is hiring a Customer Accounts Manager to lead the accounts department and drive collections and lease renewals while supporting store operations. You will guide the team toward achieving ownership goals for customers and maintain detailed account records.

The role requires strong communication, leadership, and negotiation skills, with a schedule that may include varied hours. Benefits include health coverage, retirement, and time off to support a balanced lifestyle.

Qualifications

• Must be at least 21 years old in the United States.
• Valid state driver’s license with acceptable MVR.
• DOT certification if required at location.
• Able to work 8:00 am–9:00 pm shifts.
• Able to lift up to 50 lbs solo and 300 lbs with assistance.

Responsibilities

• Lead the customer accounts department to meet daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong relationships to support ownership goals and drive sales.
• Manage collections and renewals by contacting customers with expired/tnrenewed agreements.
• Maintain daily route sheets and weekly maintenance sheets.
• Load and secure product and safely operate the company vehicle.
• Support General Manager with account-related adaptations and lease closings.
• Assist the sales team as needed.

Skills

Interpersonal skills

Communication skills

Leadership

Negotiation

Customer service

Empathy

Education

High school diploma

Job description

Aaron’s Lewiston store is hiring a Customer Accounts Manager to lead the accounts department and drive collections and lease renewals while supporting store operations. You will guide the team toward achieving ownership goals for customers and maintain detailed account records.

The role requires strong communication, leadership, and negotiation skills, with a schedule that may include varied hours. Benefits include health coverage, retirement, and time off to support a balanced lifestyle.