Retail Counter Sales

Pick Your Part; Aurora (CO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

401k with Generous Company Match

Company Paid Life Insurance and Long-­

Job summary

Pick Your Part in Aurora, CO is seeking a personable Customer Service Associate to greet walk-in customers, provide high-quality service, identify vehicle parts, and process sales at the front counter.

You will work closely with yard staff to pull parts, maintain attractive displays, manage returns and credits, and support merchandising to drive fast, friendly, and accurate transactions.

Qualifications

• Strong customer service background.
• Effective communication with customers and team members.
• High School diploma or GED or equivalent; college coursework encouraged.
• Prior automotive experience preferred.
• 2–3 years of customer service experience preferred.

Responsibilities

• In-PPerson Sales: provide immediate, high-quality service to walk-in customers.
• Parts Identification: use inventory software to locate exact vehicle matches.
• Sales: process cash and credit transactions at the front counter via POS.
• Yard Coordination: coordinate with parts pullers to retrieve requested items.
• Merchandising & Displays: set up and maintain displays to drive impulse sales.
• Core & Returns Management: inspect returned parts and process credits or warranties.
• Assumes other duties as assigned.

Skills

Customer service

Effective communication

Time management

Teamwork

Attention to detail

Education

High School diploma or GED

Tools

POS systems

Inventory software

Job description

Description

Responsible for providing a superior customer service experience to all walk-in customers.

Description

Responsible for providing a superior customer service experience to all walk-in customers.

• In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
• Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
• Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
• Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them
• Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
• Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims
• Assumes other duties as assigned

Requirements

Education & Experience

• To perform this job this job successfully, an individual must have a strong customer service background.
• Must be able to communicate effectively.
• High School or G.E.D. Equivalent preferred. College coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities

• Ability to establish priorities and demonstrate effective time-management skills.
• Must be able to work in a team oriented environment.
• Must be attentive to detail and ensure accuracy in work assignments.
• Must be able to communicate effectively with others.
• Must have strong problem-solving skills.
• Must have the flexibility to work variable schedules, including weekends.

Essential Physical Demands/Work Environment

• Office environment, requires walking, standing, or sitting for several hours at time.
• Perform repetitive motion tasks on computer.

Benefits

• Health/Dental/Vision Insurance
• Paid Time Off
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Discounts

Why Apply

• Steady, full-time work
• Competitive hourly pay
• Consistent schedule
• Opportunity for long-term growth
• Fast hiring process

#PYP