Retail Counter Sales

PYP; Aurora (CO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

401k with Generous Company Match

Company Paid Life Insurance and Long‑​

Short-Term Disability

Employee Discounts

Job summary

PYP in Aurora, CO is seeking a customer service-oriented Retail Parts Associate to assist walk-in customers with automotive parts, identify correct items, and process sales at the front counter.

You will maintain merchandise displays, coordinate yard pulls, handle returns/credits, and support a fast, friendly shopping experience with reliable team collaboration and weekend availability.

Qualifications

• Customer service experience required.
• Must be able to communicate effectively.
• High School or GED preferred; college coursework desired.
• Prior automotive parts knowledge preferred.
• 2–3 years of customer service experience preferred.

Responsibilities

• In-Person Sales: provide immediate, high-quality service to walk-in customers.
• Parts Identification: use inventory software to match parts to customer needs.
• Sales: process cash and credit transactions at the front counter.
• Yard Coordination: coordinate with parts pullers to retrieve requested parts.
• Merchandising & Displays: set up and maintain displays to drive impulse sales.
• Core & Returns Management: inspect returns and process credits or warranties.
• Assumes other duties as assigned

Skills

Customer service

Communication

Teamwork

Attention to detail

Problem solving

Education

High School or GED

Tools

Inventory software

POS systems

Job description

Description

Responsible for providing a superior customer service experience to all walk-in customers.

1. In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
2. Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
3. Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
4. Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them
5. Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
6. Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims
7. Assumes other duties as assigned

Requirements

Basic Qualifications

Education & Experience:

• To perform this job this job successfully, an individual must have a strong customer service background.
• Must be able to communicate effectively.
• High School or G.E.D. Equivalent preferred. College coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities:

• Ability to establish priorities and demonstrate effective time-management skills.
• Must be able to work in a team oriented environment.
• Must be attentive to detail and ensure accuracy in work assignments.
• Must be able to communicate effectively with others.
• Must have strong problem-solving skills.
• Must have the flexibility to work variable schedules, including weekends.

Essential Physical Demands/Work Environment:

• Office environment, requires walking, standing, or sitting for several hours at time.
• Perform repetitive motion tasks on computer.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Discounts

Why Apply:

• Steady, full-time work
• Competitive hourly pay
• Consistent schedule
• Opportunity for long-term growth
• Fast hiring process

#PYP