Retail Sales Counter

PYP; Chicago (IL); Híbrido; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

PYP is seeking a customer-oriented associate to enhance the shopping experience for walk-in customers at our Chicago location. You will perform in-person sales, help customers identify the right parts, and process transactions at the front counter with accuracy and a friendly attitude.

The role requires strong communication, reliability, and the ability to work as part of a team in a fast-paced environment. Automotive knowledge is a plus, and weekend availability is often needed.

Qualificações

• Strong customer service background.
• Effective communication skills.
• High School diploma or GED preferred.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations preferred.

Responsabilidades

• In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
• Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
• Sales: Process cash and credit transactions using POS systems at the front counter.
• Yard Coordination: Coordinate with parts pullers to retrieve parts for customers who want the company to pull for them.
• Merchandising & Displays: Set up and maintain displays of popular parts to drive impulse sales.
• Core & Returns Management: Inspect returned parts and process credits or warranty claims.
• Assumes other duties as assigned.

Conhecimentos

Customer service

Communication

Time management

Teamwork

Attention to detail

Problem solving

Flexibility

Formação académica

High School diploma

Ferramentas

Inventory software

POS systems

Descrição da oferta de emprego

Description

Responsible for providing a superior customer service experience to all walk-in customers.

1. In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
2. Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
3. Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
4. Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them
5. Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
6. Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims
7. Assumes other duties as assigned

Requirements

Basic Qualifications

Education & Experience:

• To perform this job successfully, an individual must have a strong customer service background.
• Must be able to communicate effectively.
• High School or G.E.D. Equivalent preferred. College coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities:

• Ability to establish priorities and demonstrate effective time-management skills.
• Must be able to work in a team-oriented environment.
• Must be attentive to detail and ensure accuracy in work assignments.
• Must be able to communicate effectively with others.
• Must have strong problem-solving skills.
• Must have the flexibility to work variable schedules, including weekends.

Essential Physical Demands/Work Environment:

• The office environment requires walking, standing, or sitting for several hours at a time.
• Perform repetitive motion tasks on a computer.

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