Retail Counter Sales

PYP; Ontario (CA); Hybrid; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401k with company match

Employee discounts

Job summary

Pick Your Part is hiring for a hands-on, customer-focused role at our front counter. You will deliver superior service to walk-in customers and help them find exact auto parts using our inventory system.

You will handle sales at the front desk, process payments, coordinate with yard staff, and maintain attractive displays to boost sales. A strong customer service background and communication skills are essential, with weekend availability typical.

Qualifications

• Strong customer service background.
• Must communicate effectively.
• High School diploma or GED preferred; college coursework desired.
• Prior automotive experience and knowledge of auto parts preferred.
• Two to three years of prior customer service relations preferred.

Responsibilities

• Provide immediate, high-quality service to all walk-in retail and wholesale customers.
• Help customers find exact matches for their vehicles using inventory software.
• Process cash and credit transactions at the front counter using POS systems.
• Coordinate with parts pullers to retrieve parts for customers.
• Set up and maintain displays of popular parts to drive impulse sales.
• Inspect returned parts and process credits or warranty claims.
• Assume other duties as assigned.

Skills

Customer service

Communication

Teamwork

Time management

Attention to detail

Problem solving

Education

High School diploma or GED

College coursework

Job description

Description

At Pick Your Part, we hire hardworking people who enjoy hands-on work and helping others. As a leader in used auto parts, our team keeps customers on the road—with opportunities to learn, grow, and build a career.

Responsible for providing a superior customer service experience to all walk-in customers.

1. In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
2. Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
3. Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
4. Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them
5. Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
6. Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims
7. Assumes other duties as assigned

Requirements

Basic Qualifications

Education & Experience:

• To perform this job this job successfully, an individual must have a strong customer service background.
• Must be able to communicate effectively.
• High School or G.E.D. Equivalent preferred. College coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities:

• Ability to establish priorities and demonstrate effective time-management skills.
• Must be able to work in a team oriented environment.
• Must be attentive to detail and ensure accuracy in work assignments.
• Must be able to communicate effectively with others.
• Must have strong problem-solving skills.
• Must have the flexibility to work variable schedules, including weekends.

Essential Physical Demands/Work Environment:

• Office environment, requires walking, standing, or sitting for several hours at time.
• Perform repetitive motion tasks on computer.

Benefits:

Health/Dental/Vision Insurance

Paid Time Off

401k with Generous Company Match

Company Paid Life Insurance and Long-Term Disability

Short-Term Disability

Employee Discounts

Tuition Reimbursement

Why Apply:

Steady, full-time work

Competitive hourly pay

Consistent schedule

Opportunity for long-term growth

Fast hiring process