Retail Counter Sales Associate

Pick Your Part; Gainesville (FL); On-site; USD 1,791,000 - 2,480,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k with Generous Company Match

Life Insurance and Long-Term Discount

Short-Term Disability

Employee Discounts

Tuition Reimbursement

Job summary

Pick Your Part is seeking a friendly, hands-on Customer Service Associate to support walk-in customers at our Gainesville location. You will assist with in-person sales, parts identification, cashiering, and front-counter operations to keep customers on the road.

Candidates should have a strong customer service background, be reliable, and able to work with a team. Prior automotive knowledge is a plus, and weekend availability is expected as part of a flexible, full-time schedule.

Qualifications

• Strong customer service background.
• Effective communication is required.
• High School or GED preferred; college coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations preferred.

Responsibilities

• In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
• Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
• Sales: Manage the front counter area, processing cash and credit transactions using POS systems.
• Yard Coordination: Coordinate with parts pullers to retrieve parts for customers who want the company to pull their parts.
• Merchandising & Displays: Set up and maintain displays of popular parts to drive impulse sales.
• Core & Returns Management: Inspect returned parts to verify condition and process credits or warranty claims.
• Assumes other duties as assigned.

Skills

Customer service

Communication

Time management

Team player

Attention to detail

Problem solving

Weekend availability

Education

High School Diploma or GED

Job description

Description

At Pick Your Part, we hire hardworking people who enjoy hands-on work and helping others. As a leader in used auto parts, our team keeps customers on the road—with opportunities to learn, grow, and build a career.

Responsible for providing a superior customer service experience to all walk-in customers.

• In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
• Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
• Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
• Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them
• Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
• Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims
• Assumes other duties as assigned

Requirements

Basic Qualifications

Education & Experience

• To perform this job this job successfully, an individual must have a strong customer service background.
• Must be able to communicate effectively.
• High School or G.E.D. Equivalent preferred. College coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities

• Ability to establish priorities and demonstrate effective time-management skills.
• Must be able to work in a team oriented environment.
• Must be attentive to detail and ensure accuracy in work assignments.
• Must be able to communicate effectively with others.
• Must have strong problem-solving skills.
• Must have the flexibility to work variable schedules, including weekends.

Essential Physical Demands/Work Environment

• Office environment, requires walking, standing, or sitting for several hours at time.
• Perform repetitive motion tasks on computer.

Benefits

• Health/Dental/Vision Insurance
• Paid Time Off
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Discounts
• Tuition Reimbursement

Why Apply

• Steady, full-time work
• Competitive hourly pay
• Consistent schedule
• Opportunity for long-term growth
• Fast hiring process