Sales - Retail Counter

Pick Your Part; Dayton (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Health/Dental/Vision Insurance

Paid Time Off

401k with Generous Company Match

Company Paid Life Insurance and Long‑T

Short-Term Disability

Employee Discounts

Tuition Reimbursement

Job summary

Pick Your Part in Dayton, OH, is seeking a customer-focused associate to handle walk-in sales and support parts lookup for customers at the front counter. You will process transactions, assist with identifying parts, and help maintain attractive displays to encourage impulse purchases.

The role emphasizes strong communication, teamwork, and accuracy in a fast-paced retail environment with potential for growth and benefits.

Qualifications

• Strong customer service background is required.
• Effective communication skills are essential.
• High School diploma or GED or equivalent preferred; college coursework desired.
• Automotive experience and knowledge of automotive parts are preferred.
• Two to three years of customer service experience is preferred.

Responsibilities

• In-Person Sales: provide high-quality service to walk-in customers.
• Parts Identification: use inventory software to locate exact matches for vehicles on-site.
• Sales: handle front counter transactions using POS systems.
• Yard Coordination: relay requests to pull parts for customers.
• Merchandising & Displays: set up and maintain displays of popular parts to drive sales.
• Core & Returns Management: inspect returned parts and process credits or warranty claims.
• Assumes other duties as assigned.

Skills

Customer service

Communication

Teamwork

Attention to detail

Problem solving

Time management

Flexibility

Education

High School diploma or GED

College coursework preferred

Tools

Inventory software

Job description

Description

Responsible for providing a superior customer service experience to all walk-in customers.

• In-Person Sales: Provide immediate, high-quality service to all walk-in retail and wholesale customers.
• Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on-site.
• Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
• Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them
• Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
• Core & Returns Management: Inspect physical parts returned by walk-in customers to verify condition and process credits or warranty claims
• Assumes other duties as assigned

Requirements

Basic Qualifications

Education & Experience

• To perform this job this job successfully, an individual must have a strong customer service background.
• Must be able to communicate effectively.
• High School or G.E.D. Equivalent preferred. College coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities

• Ability to establish priorities and demonstrate effective time-management skills.
• Must be able to work in a team oriented environment.
• Must be attentive to detail and ensure accuracy in work assignments.
• Must be able to communicate effectively with others.
• Must have strong problem-solving skills.
• Must have the flexibility to work variable schedules, including weekends.

Essential Physical Demands/Work Environment

• Office environment, requires walking, standing, or sitting for several hours at time.
• Perform repetitive motion tasks on computer.

Benefits

• Health/Dental/Vision Insurance
• Paid Time Off
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Discounts
• Tuition Reimbursement

Why Apply

• Steady, full-time work
• Competitive hourly pay
• Consistent schedule
• Opportunity for long-term growth
• Fast hiring process