Retail Client Experience Lead

TravisMathew, LLC; New Jersey; Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

TravisMathew, LLC in New Jersey seeks an energetic in-store sales associate to provide exceptional service, meet sales goals, and build lasting client relationships.

You will maintain product knowledge, participate in store events and CRM activities, and contribute to a welcoming environment for guests.

This role requires flexibility with non-traditional hours, including weekends and holidays, and a collaborative, high‑energy team mindset.

Qualifications

• Minimum 1 year of client services experience.
• Strong written and verbal communication skills.
• Ability to work non-traditional hours.
• Experience in a retail store environment is a plus.

Responsabilités

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Connaissances

Customer service

Sales goals

Product knowledge

Communication skills

Teamwork

Outils

POS systems

Microsoft Applications

Description du poste

TravisMathew, LLC in New Jersey seeks an energetic in-store sales associate to provide exceptional service, meet sales goals, and build lasting client relationships.

You will maintain product knowledge, participate in store events and CRM activities, and contribute to a welcoming environment for guests.

This role requires flexibility with non-traditional hours, including weekends and holidays, and a collaborative, high‑energy team mindset.