In-Store Client Concierge & Sales Associate

TravisMathew, LLC; United States; On-site; USD 21,000 - 30,000; Part time

Job summary

TravisMathew is seeking a customer-focused Sales Associate to energize floor presence, meet sales goals, and deliver exceptional service in a retail environment.

You will build relationships with clients, retain repeat business, and develop in-depth knowledge of apparel each season. The role includes participating in events, CRM activity, and adhering to company policies while promoting a welcoming guest experience.

Qualifications

• Minimum 1-year experience in a client services capacity.
• Proficient in MS Office and POS systems.
• Strong written and verbal communication skills.
• Ability to work weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

POS proficiency

Microsoft Office

Written communication

Verbal communication

Customer service

Teamwork

Flexible hours

Education

1-year client services experience

Tools

POS systems

MS Office

Job description

TravisMathew is seeking a customer-focused Sales Associate to energize floor presence, meet sales goals, and deliver exceptional service in a retail environment.

You will build relationships with clients, retain repeat business, and develop in-depth knowledge of apparel each season. The role includes participating in events, CRM activity, and adhering to company policies while promoting a welcoming guest experience.