Seasonal Client Experience Specialist

TravisMathew; Paramus (NJ); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew in Paramus, NJ is seeking a Client Associate to maintain in-store sales and service excellence while promoting a strong sales culture. You will connect with customers, drive repeat business, and uphold product knowledge across current lines.

Responsibilities include delivering exceptional service, supporting events and CRM activities, and working a flexible schedule including weekends and evenings in a retail environment. Minimum 1 year in client services required.

Qualifications

• Minimum 1 year experience in a client services related capacity.
• Strong written and verbal communication skills are required.
• Ability to work non-traditional hours; weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Customer service

Communication

Sales driven

Tools

POS systems

Microsoft Applications

Job description

TravisMathew in Paramus, NJ is seeking a Client Associate to maintain in-store sales and service excellence while promoting a strong sales culture. You will connect with customers, drive repeat business, and uphold product knowledge across current lines.

Responsibilities include delivering exceptional service, supporting events and CRM activities, and working a flexible schedule including weekends and evenings in a retail environment. Minimum 1 year in client services required.