Retail Client Experience Associate | Engage & Grow Clients

TravisMathew Company; Tampa (FL); On-site; USD 26,000 - 34,000; Full time

Job summary

TravisMathew is seeking an in-store Client Associate to uphold a high level of service and drive sales at our Tampa location. You will engage customers, promote our lifestyle-performance apparel, and support CRM initiatives to foster repeat business.

Ideal candidates have at least 1 year in client services, strong communication, and the ability to work non-traditional hours, including weekends and evenings. Proficiency with POS systems and Microsoft applications is expected.

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Customer service

Communication

Decision making

Multitasking

Tools

POS systems

Microsoft Applications

Job description

TravisMathew is seeking an in-store Client Associate to uphold a high level of service and drive sales at our Tampa location. You will engage customers, promote our lifestyle-performance apparel, and support CRM initiatives to foster repeat business.

Ideal candidates have at least 1 year in client services, strong communication, and the ability to work non-traditional hours, including weekends and evenings. Proficiency with POS systems and Microsoft applications is expected.