Retail Brand Experience Ambassador

Macy's; Atlanta (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

8 paid holidays

Job summary

Macy's in the United States is seeking an Ambassador to connect with customers, share vendor product knowledge, and upsell. You will cultivate a repeat clientele and act as the expert for the vendor/brand area you represent, communicating customer needs to leadership and vendor partners.

Full-time colleagues are scheduled for 30+ hours per week; hours vary by business needs. Benefits include health coverage, 401(k) match, paid time off, and holidays.

Qualifications

• Minimum 1 year selling or retail experience.
• Strong communication skills and ability to upsell
• Comfort with using computers and store devices.

Responsibilities

• Provide exceptional customer experience with the customer always as priority.
• Greet customers, make product recommendations, and upsell.
• Serve as liaison between vendors, stylists, and store leadership.

Skills

Customer service

Upselling

Vendor knowledge

Relationship building

Tools

POS systems

Job description

Macy's in the United States is seeking an Ambassador to connect with customers, share vendor product knowledge, and upsell. You will cultivate a repeat clientele and act as the expert for the vendor/brand area you represent, communicating customer needs to leadership and vendor partners.

Full-time colleagues are scheduled for 30+ hours per week; hours vary by business needs. Benefits include health coverage, 401(k) match, paid time off, and holidays.