Brand Experience & Sales Ambassador

Bloomingdale's Inc.; Whitehall (Lehigh County); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassadors to engage customers, share vendor product knowledge, and drive sales at the store level. You will cultivate repeat clientele and act as the expert for the brand you represent, coordinating with stylists, vendors, and leadership.

Full-time colleagues typically work 30+ hours weekly with flexible scheduling including weekends and holidays. Benefits include health coverage, 401(k) match, paid time off, and opportunities for learning and advancement.

Qualifications

• Minimum 1 year previous selling or retail experience required.
• Flexible availability including days, evenings, weekends and holidays.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.

Skills

Customer service

Sales/upsell

Vendor knowledge

Teamwork

Tools

POS systems

Job description

Macy's is seeking an Ambassadors to engage customers, share vendor product knowledge, and drive sales at the store level. You will cultivate repeat clientele and act as the expert for the brand you represent, coordinating with stylists, vendors, and leadership.

Full-time colleagues typically work 30+ hours weekly with flexible scheduling including weekends and holidays. Benefits include health coverage, 401(k) match, paid time off, and opportunities for learning and advancement.