Retail Brand Experience Specialist

Macy's; Temecula (CA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will cultivate repeat clientele and serve as the expert for designated brands, communicating customer needs to leadership and vendors.

Hours vary by business needs, with full-time schedules typically 30+ hours per week. Join a dynamic, inclusive environment with competitive pay and benefits, including health coverage, a 401(k) match, paid time off, and holidays.

Qualifications

• Minimum 1 year selling or retail experience required.
• Flexible availability including days, evenings, weekends and holidays.
• Comfortable with the use of computers, mobile devices, and store radio frequency equipment.

Responsibilities

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors, personal stylists, and store leadership.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Plan and lead customer-facing vendor-sponsored events with vendor collaboration, meeting sales goals.

Skills

Customer relationship building

Excellent communication

Sales skills

Teamwork

Time management

Tools

POS systems

Job description

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will cultivate repeat clientele and serve as the expert for designated brands, communicating customer needs to leadership and vendors.

Hours vary by business needs, with full-time schedules typically 30+ hours per week. Join a dynamic, inclusive environment with competitive pay and benefits, including health coverage, a 401(k) match, paid time off, and holidays.