Retail Branch Sales & Service Leader

First National Bank Of Pennsylvania; Montrose (Susquehanna County); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

First National Bank Of Pennsylvania is seeking an Assistant Branch Manager for the Montrose, PA area to support branch leadership, drive customer service, and grow sales through referrals and cross-selling of banking products.

You will lead daily branch operations, coach staff on sales activities, ensure data quality for referrals and accounts, and uphold bank policies while delivering a courteous, professional experience to customers in a community-focused environment.

Qualifikationen

• High School or GED required.
• 2 years of related experience required.
• Excellent customer service and communication skills are essential.

Aufgaben

• Promotes the sales process through referral management, leveraging sales leads, outbound calling, and identifying customer financial needs. Make appropriate recommendations in the selling and cross-selling of Bank products and services to meet the banking needs of customers in a courteous and professional manner.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants. Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Assists with the management of daily sales activity through branch staff coaching of prescribed sales activities, assisting with pre-shift sales huddles, and monitoring and measuring sales results.
• Coordinates and completes the operational duties as assigned, by scheduling work, providing direction, monitoring workflow, maintaining supplies, opening and closing the office, ordering and managing vault cash, and ensure all tasks performed adhere to the current policy and procedures.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

Kenntnisse

Excellent customer service

Excellent communication

Excellent organizational

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Experience in related position

Knowledge of banking policies

Sales skills

Ausbildung

High School or GED

Jobbeschreibung

First National Bank Of Pennsylvania is seeking an Assistant Branch Manager for the Montrose, PA area to support branch leadership, drive customer service, and grow sales through referrals and cross-selling of banking products.

You will lead daily branch operations, coach staff on sales activities, ensure data quality for referrals and accounts, and uphold bank policies while delivering a courteous, professional experience to customers in a community-focused environment.