Branch Sales & Service Lead (Assistant Manager)

First National Bank Of Pennsylvania; Kentucky; On-site; USD 42,000 - 66,000; Full time

Job summary

First National Bank Of Pennsylvania is seeking an Assistant Branch Manager to support retail branch operations and sales. You will nurture referral pipelines, balance customer needs with bank products, and guide staff in service delivery.

The role emphasizes customer care, policy adherence and effective transaction handling. As a key team member, you’ll manage daily activities, participate in pre-shift sales huddles, and help drive results while ensuring compliance with corporate standards

Qualifications

• High School diploma or GED required.
• Minimum 2 years of related experience.
• Excellent customer service and communication skills.
• Strong organizational and interpersonal abilities.
• Detail-oriented with good PC/software knowledge.
• Proficient with MS Word, Excel and PowerPoint.

Responsibilities

• Promote the sales process through referrals and leads.
• Assist with branch sales activity and coaching of staff.
• Perform customer transactions and refer opportunities as appropriate.
• Ensure data quality for referrals, customers and applicants.
• Adhere to policies, procedures and risk management programs.

Skills

Excellent customer service

Excellent communication

Organizational skills

Interpersonal skills

Detail-oriented

PC proficiency

MS Word

MS Excel

MS PowerPoint

Sales experience

Knowledge of banking policies

Education

High School diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

First National Bank Of Pennsylvania is seeking an Assistant Branch Manager to support retail branch operations and sales. You will nurture referral pipelines, balance customer needs with bank products, and guide staff in service delivery.

The role emphasizes customer care, policy adherence and effective transaction handling. As a key team member, you’ll manage daily activities, participate in pre-shift sales huddles, and help drive results while ensuring compliance with corporate standards