Branch Sales & Service Leader — Assistant Manager

First National Bank of Pennsylvania; Clymer (PA); Vor Ort; USD 50.000 - 65.000; Vollzeit

Zusammenfassung

First National Bank of Pennsylvania is seeking an Assistant Branch Manager for our Retail unit. You will lead customer service, manage sales referrals, and support branch team coaching to meet customer needs with cross-selling of bank products.

You will also handle daily operations, uphold regulatory compliance, and ensure data quality across referrals and customer records. The role requires strong communication, organizational, and interpersonal skills, with experience in a related banking

Qualifikationen

• Excellent customer service and communication abilities.
• Strong organizational, analytical, and interpersonal skills.
• Detail-oriented with good data quality discipline.
• Proficient PC and banking software knowledge.
• Experience in a related banking role is preferred.
• Knowledge of banking policies, consumer products and services.

Aufgaben

• Promotes the sales process through referrals and sales leads, and cross-sells bank products.
• Input and maintain data quality for referrals, customers, and applicants using branch tech.
• Coach branch staff and monitor sales results; participate in pre-shift huddles.
• Perform daily branch operations: opening/closing, vault cash, and teller duties as needed.
• Ensure compliance with policies and procedures and manage risk accordingly.

Kenntnisse

Customer service

Communication

Organization

Detail oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Sales experience

Banking product knowledge

Ausbildung

High School diploma or GED

2 years related experience

NMLS Identifier preferred

Tools

MS Word

MS Excel

MS PowerPoint

Jobbeschreibung

First National Bank of Pennsylvania is seeking an Assistant Branch Manager for our Retail unit. You will lead customer service, manage sales referrals, and support branch team coaching to meet customer needs with cross-selling of bank products.

You will also handle daily operations, uphold regulatory compliance, and ensure data quality across referrals and customer records. The role requires strong communication, organizational, and interpersonal skills, with experience in a related banking