Retail Banking Solutions Advisor

Woodforest; Pascagoula (MS); On-site; USD 38,000 - 62,000; Full time

Job summary

Woodforest National Bank in Pascagoula, MS, is seeking a Banker II to serve as a frontline ambassador, delivering the Woodforest Experience. You will focus on building and growing retail customer relationships through exceptional service, proactive marketing of products and services, and consistent execution of operational excellence.

This role suits individuals who enjoy helping others, thrive in a retail sales environment, and live Woodforest’s Core Values of Ownership, Service, Community, and

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Demonstrated willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Deliver strong retail performance by identifying customer needs and recommending banking solutions.
• Engage customers in conversations to explain products and digital solutions clearly.
• Open and maintain deposit accounts with accuracy and compliance.
• Maintain operational excellence through accurate transaction processing and adherence to policies.

Skills

Retail sales

Customer service

Communication

Problem solving

Adaptability

Regulatory awareness

Attention to detail

Flexibility

Education

High School Diploma

Job description

Woodforest National Bank in Pascagoula, MS, is seeking a Banker II to serve as a frontline ambassador, delivering the Woodforest Experience. You will focus on building and growing retail customer relationships through exceptional service, proactive marketing of products and services, and consistent execution of operational excellence.

This role suits individuals who enjoy helping others, thrive in a retail sales environment, and live Woodforest’s Core Values of Ownership, Service, Community, and