Retail Banking Advisor

Woodforest; Town Center (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

ESOP ownership

401(k) match

Medical coverage

Paid time away

Job summary

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience and growing retail customer relationships through exceptional service and proactive marketing of products and services.

In a dynamic retail environment, you will support digital banking tools, handle branch operations with accuracy, and participate in community outreach while upholding Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every interaction.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience
• Prior in-store retail banking experience preferred but not required
• Demonstrated willingness to accept coaching and feedback to improve performance
• Strong communication, organizational, and problem-solving skills
• Ability to work flexible or extended hours based on retail branch needs

Responsibilities

• Identify customer needs and recommend banking solutions
• Achieve sales goals through referrals and outreach
• Resolve customer inquiries at first contact
• Open new accounts and maintain banking operations with accuracy
• Explain products and digital solutions clearly to customers
• Support local marketing and community outreach efforts

Skills

Retail sales

Customer service

Communication

Problem-solving

Education

High School Diploma or equivalent

Job description

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience and growing retail customer relationships through exceptional service and proactive marketing of products and services.

In a dynamic retail environment, you will support digital banking tools, handle branch operations with accuracy, and participate in community outreach while upholding Woodforest’s Core Values of Ownership, Service, Community, and Integrity in every interaction.