Banker II: Retail Banking & Customer Experience Pro

Woodforest; Mooresville (NC); On-site; USD 40,000 - 58,000; Full time

Job summary

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience. In this role you will grow retail customer relationships through exceptional service, proactive product marketing, and accurate processing of transactions and account openings.

You will engage customers with friendly, personalized interactions, explain banking solutions clearly, and support digital tools while meeting sales goals in a busy branch environment.

Qualifications

• Minimum 2 years of relevant retail sales or customer service experience.
• Strong communication and organizational skills.
• Ability to work flexible or extended hours.
• In-store retail banking experience preferred but not required.
• Excellent problem-solving and customer service orientation.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Build relationships and market Woodforest products.
• Process transactions and open accounts with accuracy.
• Support digital banking tools for customers.

Skills

Retail sales

Customer service

Communication

Problem-solving

Education

High School Diploma

Tools

Cisco Duo

Job description

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience. In this role you will grow retail customer relationships through exceptional service, proactive product marketing, and accurate processing of transactions and account openings.

You will engage customers with friendly, personalized interactions, explain banking solutions clearly, and support digital tools while meeting sales goals in a busy branch environment.