Retail Banker II: Growth, Service & Community

Woodforest; Alabama; Vor Ort; USD 42.000 - 64.000; Vollzeit

Zusammenfassung

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, focusing on building retail customer relationships through exceptional service and proactive marketing of banking solutions.

The role emphasizes ownership, integrity, and teamwork within a fast-paced branch environment. You’ll support digital tools, open accounts, process transactions, and ensure regulatory compliance while delivering the Woodforest Experience daily.

Qualifikationen

• Minimum 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Aufgaben

• Take ownership of delivering strong retail performance by identifying customer needs and recommending banking solutions.
• Meet individual sales goals through proactive conversations, referrals, and outreach.
• Handle customer inquiries at first point of contact with timely resolution, coordinating with partners as needed.
• Maintain accurate transaction processing, account opening, and regulatory compliance.

Kenntnisse

Retail sales

Customer service

Communication skills

Problem solving

Flexible hours

Ausbildung

High School diploma or equivalent

Tools

Cisco Duo app

Jobbeschreibung

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, focusing on building retail customer relationships through exceptional service and proactive marketing of banking solutions.

The role emphasizes ownership, integrity, and teamwork within a fast-paced branch environment. You’ll support digital tools, open accounts, process transactions, and ensure regulatory compliance while delivering the Woodforest Experience daily.