Retail Banking & Relationship Specialist

Sigma Gamma Rho Sorority, Inc; The Villages (FL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401k plan

Paid time off

Paid holidays

Job summary

Truist Financial Corporation in The Villages, FL seeks a teller to handle client transactions, educate clients on digital banking, and support sales with outbound calls. You will work to deliver an outstanding service experience while maintaining accurate records and following risk guidelines.

Requirements include a high school diploma, 2 years in teller or cash handling, strong communication skills, and the ability to multitask. Weekend hours and some travel may be required.

Qualifications

• High school diploma or equivalent education.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to master PC keyboard and software for branch automation.
• Ability to multi-task under time constraints.
• Proficiency in Microsoft Office products.
• Ability to travel to accommodate temporary staffing needs.

Responsibilities

• Provide a distinctive client experience with courteous conversation and accurate transactions.
• Educate clients on digital self-service tools (ATMs, Online and Mobile banking).
• Support sales through outbound calls and identifying client needs.
• Understand Integrated Relationship Management (IRM) to deliver Truist solutions.
• Participate in Retail Community Bank Leadership routines.
• Advance product knowledge through training and meetings.
• Adhere to internal controls and risk management policies.
• Serve as secondary contact for new account openings and problem resolution.

Skills

Customer service

Cash handling

Sales experience

Interpersonal skills

PC skills

Multitasking

MS Office

Travel flexibility

Weekend hours

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist Financial Corporation in The Villages, FL seeks a teller to handle client transactions, educate clients on digital banking, and support sales with outbound calls. You will work to deliver an outstanding service experience while maintaining accurate records and following risk guidelines.

Requirements include a high school diploma, 2 years in teller or cash handling, strong communication skills, and the ability to multitask. Weekend hours and some travel may be required.