Retail Banking Relationship Advisor

wesbancocareers; Kentucky; On-site; USD 32,000 - 52,000; Full time

Job summary

WesBanco Careers in Kentucky seeks a Customer Service Advisor to foster a positive environment and deliver outstanding service while identifying sales opportunities. You will manage deposits, referrals, and ongoing relationship-building with customers and partners.

The role includes outbound onboarding calls, cross-selling products, and collaborating with branch staff to meet goals and ensure security and compliance.

Qualifications

• High school diploma required.
• Banking, cash handling, sales, and customer service experience preferred.
• Ability to generate new financial relationships through outbound calling.
• Strong communication and organizational skills.

Responsibilities

• Open new deposit accounts and operate a cash drawer following procedures.
• Identify referral opportunities and promote bank products and services.
• Provide service to customers on banking matters and resolve issues.
• Outbound calling and onboarding to grow customer relationships.
• Maintain security procedures and daily operations.

Skills

Customer service

Relationship building

Sales referrals

Outbound calling

Team collaboration

Education

High school diploma

Tools

Outlook 365

Banking software

Job description

WesBanco Careers in Kentucky seeks a Customer Service Advisor to foster a positive environment and deliver outstanding service while identifying sales opportunities. You will manage deposits, referrals, and ongoing relationship-building with customers and partners.

The role includes outbound onboarding calls, cross-selling products, and collaborating with branch staff to meet goals and ensure security and compliance.