Retail Banking Branch Leader

BMO; Indianapolis (IN); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO is seeking a driven professional to guide and coach branch staff, delivering exceptional service to customers and prospects. You will advise on products and strategies to meet financial objectives, and refer customers to other groups as needed.

Contribute to branch growth, build business plans, and maintain compliance with regulations while fostering community relationships and superior customer experiences.

Qualifications

• Verbal and written communication skills are essential.
• Experience in customer service and sales is preferred.
• Understanding of banking products and services is required.

Responsibilities

• Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects.
• Advises customers on products and strategies that meet their financial objectives.
• Identifies and makes referrals to other business groups.
• Builds the branch business plan to maximize growth and wallet share.

Skills

Verbal communication

Written communication

Customer service

Sales

Team collaboration

Education

Post-secondary degree

Job description

BMO is seeking a driven professional to guide and coach branch staff, delivering exceptional service to customers and prospects. You will advise on products and strategies to meet financial objectives, and refer customers to other groups as needed.

Contribute to branch growth, build business plans, and maintain compliance with regulations while fostering community relationships and superior customer experiences.