Retail Banking Branch Leader

BMO; Miami (AZ); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO is seeking a dynamic leader for its Retail Banking Sales & Service team. The role guides and coaches staff to deliver exceptional service, advises customers on products to meet financial objectives, and develops strategies to maximize branch growth and wallet share.

You will conduct sales calls, build referral networks, and ensure regulatory compliance across branches. The ideal candidate has 4–6 years of relevant experience, supervisory background, and deep knowledge of retail banking

Qualifications

• 4–6 years of relevant experience and post-secondary degree in related field of study or equivalent combination of education and experience.
• Previous supervisory or management experience is preferred.
• In-depth knowledge of retail banking products and services.
• Advanced knowledge of competitive marketplace and trends in product offerings.
• Working knowledge of branch operations and policies.
• Strong communication and analytical skills.
• Data-driven decision making and collaboration are essential.

Responsibilities

• Guide and coach employees to deliver exceptional service to customers and prospects.
• Advise customers on products and strategies that meet their financial objectives.
• Develop and execute a branch business plan to maximize growth and wallet share.
• Conduct sales calls and establish a personal referral network to drive new business.
• Ensure compliance with legal, regulatory requirements and Bank policies; identify and mitigate risks.

Skills

Verbal & written communication

Analytical and problem solving

Collaboration & teamwork

Data-driven decision making

Influence skills

Regulatory knowledge

Education

Bachelor's degree in related field

Job description

BMO is seeking a dynamic leader for its Retail Banking Sales & Service team. The role guides and coaches staff to deliver exceptional service, advises customers on products to meet financial objectives, and develops strategies to maximize branch growth and wallet share.

You will conduct sales calls, build referral networks, and ensure regulatory compliance across branches. The ideal candidate has 4–6 years of relevant experience, supervisory background, and deep knowledge of retail banking