Branch Manager, Retail Banking & Growth

BMO Bank N.A.; Vallejo (CA); On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Accident and life insurance

Retirement savings plans

Job summary

BMO Financial Group is seeking a Branch Leader to guide sales and service, develop a branch plan, and grow wallet share. You will coach staff to deliver exceptional customer experiences while ensuring compliance with policies and regulations.

The role emphasizes relationship building, behavior aligned with BMO values, and collaboration across teams to achieve branch objectives and community impact.

Qualifications

• Typical between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Previous supervisory or management experience.
• In-depth knowledge of retail banking products and services.
• In-depth knowledge of competitive marketplace and trends in product offerings.
• In-depth knowledge of all branch operational processes and policies.
• In-depth knowledge of branch technologies, processes, and performance metrics.
• In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
• Deep knowledge and technical proficiency gained through extensive education and business experience.

Responsibilities

• Fosters a culture aligned to BMO purpose, values and strategy.
• Develops and executes a branch business plan to maximize growth and wallet share.
• Probes to understand customer banking needs and integrates marketing promotions into conversations.
• Conducts cold calls to prospective customers and develops new relationships.
• Plans and controls unit operating expenses in accordance with forecasts.
• Resolves customer issues and provides solutions based on analysis.

Skills

Verbal & written communication

Collaboration & teamwork

Analytical and problem solving

Influence skills

Data-driven decision making

Education

Post-secondary degree

Job description

BMO Financial Group is seeking a Branch Leader to guide sales and service, develop a branch plan, and grow wallet share. You will coach staff to deliver exceptional customer experiences while ensuring compliance with policies and regulations.

The role emphasizes relationship building, behavior aligned with BMO values, and collaboration across teams to achieve branch objectives and community impact.