Retail Banking Advisor & Teller with Digital Solutions

M&T Bank; Salisbury (MD); On-site; USD 26,000 - 43,000; Full time

Job summary

M&T Bank in Salisbury, Maryland is seeking a customer-focused Teller to energize the branch experience. You will educate customers on banking solutions, promote digital tools, and handle transactions efficiently while guiding customers to the right products and services.

Strong communication, a friendly demeanor, and the ability to work under time constraints are essential. Prior retail or customer service experience is highly valued for success in this role.

Qualifications

• High school diploma or GED required with at least 1 year in retail sales or customer service.
• Excellent verbal and interpersonal communication.
• Ability to handle customer inquiries and resolve issues with professionalism.

Responsibilities

• Educate customers and explain features and benefits of Consumer and Business Banking solutions.
• Engage customers to bank with us and promote digital capabilities.
• Follow the branch sales process and provide customer-focused guidance.
• Resolve customer issues and log complaints in the appropriate system.
• Complete customer transactions accurately and support branch operations.

Skills

Strong verbal communication

Strong interpersonal skills

Customer service experience

Retail sales experience

Education

High school diploma or GED

1 year proven retail sales or customer service experience

Job description

M&T Bank in Salisbury, Maryland is seeking a customer-focused Teller to energize the branch experience. You will educate customers on banking solutions, promote digital tools, and handle transactions efficiently while guiding customers to the right products and services.

Strong communication, a friendly demeanor, and the ability to work under time constraints are essential. Prior retail or customer service experience is highly valued for success in this role.