Retail Banking Advisor: Build Relationships & Drive Solutions

Woodforest National Bank; South Carolina; On-site; USD 42,000 - 56,000; Full time

Job summary

Woodforest National Bank seeks a customer‑centric Banker to strengthen relationships at a branch, promote banking products, and deliver the Woodforest Experience with friendly, efficient service. You will assist customers with deposits, account openings, and basic lending inquiries while guiding digital banking tools for ease of use.

You will engage in proactive outreach, learn solutions tailored to individual needs, and work with the team to meet branch goals and community expectations in a

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Demonstrated willingness to accept coaching and feedback to improve performance
• Strong communication, organizational, and problem‑solving skills
• Ability to work flexible or extended hours based on retail branch needs

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through proactive conversations and referrals.
• Open accounts and process deposits and other transactions accurately.
• Explain products and digital banking tools clearly to customers.
• Maintain compliance with policies and regulatory requirements.

Skills

Retail banking

Customer service

Sales & referrals

Education

High School Diploma

Job description

Woodforest National Bank seeks a customer‑centric Banker to strengthen relationships at a branch, promote banking products, and deliver the Woodforest Experience with friendly, efficient service. You will assist customers with deposits, account openings, and basic lending inquiries while guiding digital banking tools for ease of use.

You will engage in proactive outreach, learn solutions tailored to individual needs, and work with the team to meet branch goals and community expectations in a