Retail Banking Advisor - Service, Sales & Growth

Woodforest National Bank; Danville (IL); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

ESOP

401(k) match

Medical coverage

Paid time away

Well-being program

Job summary

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience and growing retail customer relationships through exceptional service and proactive product marketing. The role emphasizes ownership, service, community, and integrity in every customer interaction.

The position requires the ability to balance teller and banking duties, handle sensitive information confidentially, and participate in local marketing efforts to drive branch

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through proactive conversations and referrals.
• Explain complex solutions in a simple, easy-to-understand way.
• Open and maintain deposit accounts and consumer loan products with accuracy.

Skills

Retail sales

Customer service

Communication

Problem-solving

Flexible hours

Coaching receptiveness

Education

High School Diploma

Tools

Cisco Duo app

Job description

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience and growing retail customer relationships through exceptional service and proactive product marketing. The role emphasizes ownership, service, community, and integrity in every customer interaction.

The position requires the ability to balance teller and banking duties, handle sensitive information confidentially, and participate in local marketing efforts to drive branch