Retail Banking Specialist: Grow Relationships

Woodforest National Bank; Town of Plainfield (NY); Sur place; USD 38 000 - 48 000; Plein temps

Résumé du poste

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience and growing retail customer relationships through proactive service, product recommendations, and smooth operations.

The role emphasizes ownership, integrity, and community involvement with a focus on compliant, efficient processing and digital tool support in a fast-paced branch environment.

Qualifications

• 2+ years of relevant retail sales or customer service experience.
• Strong communication, organizational, and problem-solving skills.
• Willingness to work flexible or extended hours as retail branch needs.

Responsabilités

• Deliver Woodforest Experience by creating warm, welcoming interactions and understanding customer financial needs.
• Explain retail banking products and digital solutions in a simple way and provide efficient service.
• Maintain operational excellence through accurate transactions, account openings, and compliance with policies and regulatory guidelines.
• Protect customer confidentiality and adhere to security and privacy standards.
• Support branch activities and community engagement aligned with Woodforest core values.

Connaissances

Retail sales

Customer service

Communication skills

Organizational skills

Problem-solving

Flexibility

Formation

High School Diploma or equivalent

Description du poste

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience and growing retail customer relationships through proactive service, product recommendations, and smooth operations.

The role emphasizes ownership, integrity, and community involvement with a focus on compliant, efficient processing and digital tool support in a fast-paced branch environment.