Retail Banking Relationship Specialist

Woodforest National Bank; Reidsville (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

ESOP (Employee Stock Ownership Plan)

401(k) Company Match

Medical Coverage

Paid Time Away

Professional development

Job summary

Woodforest National Bank is seeking a Banker to act as a frontline ambassador, delivering the Woodforest Experience and building retail customer relationships through excellent service and proactive marketing of products.

The role requires helping customers, achieving sales goals, and maintaining regulatory compliance in a fast-paced environment, with opportunities to promote digital banking tools and solutions.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through proactive conversations, referrals, and marketing outreach.
• Explain complex solutions in a simple to understand way.
• Deliver the Woodforest Experience with warm, personalized interactions.
• Support digital banking tools and platforms.
• Open and maintain deposit accounts and consumer loan products with accuracy.

Skills

Retail sales

Customer service

Communication skills

Organizational skills

Problem-solving skills

Education

High School Diploma or equivalent

Job description

Woodforest National Bank is seeking a Banker to act as a frontline ambassador, delivering the Woodforest Experience and building retail customer relationships through excellent service and proactive marketing of products.

The role requires helping customers, achieving sales goals, and maintaining regulatory compliance in a fast-paced environment, with opportunities to promote digital banking tools and solutions.