Banking Relationship Specialist

Woodforest National Bank; Corpus Christi (TX); On-site; USD 34,000 - 52,000; Full time

Job summary

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador and grow retail customer relationships through proactive service and marketing of banking solutions. You will support digital tools and maintain high standards of operational excellence.

The role emphasizes delivering the Woodforest Experience, ownership of customer outcomes, and collaboration with branch teams to drive community engagement while upholding ethical standards and policy compliance.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Strong communication, organizational, and problem-solving skills.
• Willingness to accept coaching and feedback to improve performance.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Identify customer needs and recommend appropriate banking solutions.
• Deliver the Woodforest Experience with warm, personalized interactions.
• Explain banking products, services and digital tools clearly.
• Maintain operational excellence in transactions, account openings, and compliance.

Skills

Retail sales

Customer service

Communication

Problem-solving

Coaching receptiveness

Education

High School Diploma or equivalent

Tools

Cisco Duo app

Job description

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador and grow retail customer relationships through proactive service and marketing of banking solutions. You will support digital tools and maintain high standards of operational excellence.

The role emphasizes delivering the Woodforest Experience, ownership of customer outcomes, and collaboration with branch teams to drive community engagement while upholding ethical standards and policy compliance.