Retail Associate Manager: Lead, Inspire & Delight Customers

T-Mobile; Glendale (DE); On-site; USD 43,000 - 76,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Paid time off and holidays

Employee stock program

Job summary

T-Mobile is seeking an Retail Associate Manager to partner with the Store Manager in leading the store team and delivering the company’s customer-centric vision. The role focuses on coaching Mobile Experts, maintaining store standards, and driving sales performance with a strong emphasis on customer experience.

Candidates should have a High School diploma or equivalent and at least 1 year in customer service or retail sales.

Qualifications

• Strong communication skills required.
• Proven leadership ability in a retail setting.
• Solid understanding of store operations and customer flow.

Responsibilities

• Orient and coach Mobile Experts to deliver exceptional customer service and trust.
• Maintain up-to-date product knowledge, promotions, and store standards.
• Lead by example and support team development, training, and performance reviews.
• Ensure store visibility, optimize displays, and uphold retail procedures.

Skills

Communication

Leadership

Store Operations

Education

High School Diploma/GED

Job description

T-Mobile is seeking an Retail Associate Manager to partner with the Store Manager in leading the store team and delivering the company’s customer-centric vision. The role focuses on coaching Mobile Experts, maintaining store standards, and driving sales performance with a strong emphasis on customer experience.

Candidates should have a High School diploma or equivalent and at least 1 year in customer service or retail sales.