Retail Store Leader: Drive Sales & Customer Delight

T-Mobile; Casper (WY); On-site; USD 66,000 - 119,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) plan

Paid time off

Paid holidays

Parental leave

Employee stock purchase plan

Job summary

T-Mobile is seeking a Retail Sales Manager to lead store teams, drive customer engagement, and meet sales targets across partner locations. You will coach staff, oversee daily operations, and maintain product knowledge while collaborating with store leadership to ensure excellence in customer experience.

The role emphasizes developing teams, maintaining standards, and driving store performance within a dynamic retail environment. Regular incentives apply for sales roles.

Qualifications

• High School Diploma or GED is required.
• 2-4 years of management experience in retail sales is preferred.
• 2-4 years of sales and sales management experience is preferred.

Responsibilities

• Lead and develop the sales team to achieve customer engagement and sales performance targets.
• Manage store operations including opening, closing, and adherence to operational standards.
• Coach team members to improve customer interactions and sales skills.
• Maintain knowledge of products, services, promotions, and ensure team compliance with corporate communications.
• Build and sustain partnerships with store-in-store leadership and sales teams to drive customer outcomes.
• Other duties/projects as assigned by management.

Skills

Retail management

Team leadership

Sales knowledge

2-4 years retail sales management (pre

Education

High School Diploma/GED (Required)

2-4 years Management experience in retail sales (Preferred)

Job description

T-Mobile is seeking a Retail Sales Manager to lead store teams, drive customer engagement, and meet sales targets across partner locations. You will coach staff, oversee daily operations, and maintain product knowledge while collaborating with store leadership to ensure excellence in customer experience.

The role emphasizes developing teams, maintaining standards, and driving store performance within a dynamic retail environment. Regular incentives apply for sales roles.