Retail Associate: Customer Experience & Merchandising

TJX; Springfield (MO); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health, dental, vision insurance

Job summary

HomeGoods at TJX Companies in Springfield, MO is hiring to deliver a superior customer experience and support daily store operations. You will engage with customers, maintain a clean selling floor, and help drive credit and loyalty program participation.

The role emphasizes accurate checkout, merchandise presentation, and adherence to safety and loss-prevention standards while offering a competitive hourly wage and benefits through TJX.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Model established customer experience practices with customers and teammates.
• Promote credit and loyalty programs to customers.
• Accurately ring customer purchases/returns and handle change per procedures.
• Support merchandising standards and prepare merchandise for the floor.
• Participate in store recovery and maintain store cleanliness and safety.

Skills

Customer service

Communication

Organizational skills

Multitasking

Adaptability

Retail experience

Job description

HomeGoods at TJX Companies in Springfield, MO is hiring to deliver a superior customer experience and support daily store operations. You will engage with customers, maintain a clean selling floor, and help drive credit and loyalty program participation.

The role emphasizes accurate checkout, merchandise presentation, and adherence to safety and loss-prevention standards while offering a competitive hourly wage and benefits through TJX.