Seasonal Retail Associate — Customer Experience & Merch

The TJX Companies, Inc.; Liberty Township (OH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

401(k) Associate contributions

401(k) match

Health/medical/dental/vision insurance

Paid holidays/vacation/sick

Associate discount

Life insurance

Short/long term disability

HSA

Employee Assistance Program (EAP)

Adoption assistance

Scholarship program

Job summary

The TJX Companies, Inc. HomeGoods division in Liberty, MO is hiring a Retail Associate to deliver an outstanding customer experience, maintain a clean and organized store, and support in multiple areas as needed.

You will demonstrate customer service excellence, follow loss prevention standards, and contribute to a positive store culture. This role may involve lifting, standing for long periods, and adapting to changing business needs.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

The TJX Companies, Inc. HomeGoods division in Liberty, MO is hiring a Retail Associate to deliver an outstanding customer experience, maintain a clean and organized store, and support in multiple areas as needed.

You will demonstrate customer service excellence, follow loss prevention standards, and contribute to a positive store culture. This role may involve lifting, standing for long periods, and adapting to changing business needs.