Retail Associate: Customer Experience & Merchandising

TJX; Bermuda Dunes (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

Medical/dental/vision

Job summary

HomeGoods at TJX Companies seeks an associate focused on delivering an exceptional customer experience. You will engage with customers, maintain a clean store, and support merchandising and loss-prevention standards.

The role requires strong communication, the ability to multi-task, and a flexible schedule to meet business needs. Prior retail experience is preferred, and teamwork is essential to success.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.
• Able to lift heavy objects with or without accommodations.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfying customer experience through engagement with customers, maintaining store standards.
• Model customer service practices for internal and external customers.
• Promote credit and loyalty programs.
• Accurately ring purchases/returns and handle cash per procedures.
• Maintain merchandising and store cleanliness.
• Support store recovery and safety initiatives.
• Perform other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting objects

Teamwork

Retail experience

Job description

HomeGoods at TJX Companies seeks an associate focused on delivering an exceptional customer experience. You will engage with customers, maintain a clean store, and support merchandising and loss-prevention standards.

The role requires strong communication, the ability to multi-task, and a flexible schedule to meet business needs. Prior retail experience is preferred, and teamwork is essential to success.