Retail Associate: Customer Experience & Merchandising

TJX; Melville (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision coverage

Paid holidays

Employee assistance program

Job summary

HomeGoods at TJX Companies is seeking team members to deliver outstanding customer experiences in a fast-paced retail environment. You will engage with customers, process purchases, maintain a clean store, and participate in safety and loss-prevention programs.

The role emphasizes adaptable scheduling, strong communication, and teamwork to support multiple areas of the store while upholding merchandising standards and customer satisfaction.

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond to changes in direction or unexpected situations

Responsibilities

• Deliver highly satisfied customer experiences by engaging with customers and maintaining store standards
• Raise and process purchases and returns accurately
• Promote credit and loyalty programs
• Maintain merchandising standards and organize merchandise for the floor
• Support store recovery and safety practices
• Participate in shrink reduction goals and store safety initiatives
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Teamwork

Job description

HomeGoods at TJX Companies is seeking team members to deliver outstanding customer experiences in a fast-paced retail environment. You will engage with customers, process purchases, maintain a clean store, and participate in safety and loss-prevention programs.

The role emphasizes adaptable scheduling, strong communication, and teamwork to support multiple areas of the store while upholding merchandising standards and customer satisfaction.