Retail Associate — Customer Experience & Merchandising

The TJX Companies, Inc.; Kentucky; On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

Health benefits

401(k) plan

Paid holidays

Career growth opportunities

Job summary

HomeGoods, part of The TJX Companies, Inc., is seeking a customer-focused associate to deliver a great shopping experience in a retail setting. You will engage with customers, follow procedures for purchases and returns, promote loyalty programs, and keep the sales floor organized and safe.

Ideal candidates have strong communication, attention to detail, and the ability to multitask in a dynamic store environment. Competitive pay and benefits are offered with flexible scheduling.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adjusting to changes.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Ring customer purchases/returns and manage cash according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Support store recovery and maintain a clean, safe environment.
• Follow labor, safety, and loss prevention policies.

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Physical stamina

Job description

HomeGoods, part of The TJX Companies, Inc., is seeking a customer-focused associate to deliver a great shopping experience in a retail setting. You will engage with customers, follow procedures for purchases and returns, promote loyalty programs, and keep the sales floor organized and safe.

Ideal candidates have strong communication, attention to detail, and the ability to multitask in a dynamic store environment. Competitive pay and benefits are offered with flexible scheduling.