Retail Associate — Customer Experience & Merchandising

The TJX Companies, Inc.; Cranberry Township (OH); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contribution

Medical/dental/vision insurance

Paid holidays/vacation/sick

Job summary

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver a highly satisfied customer experience while maintaining a clean store environment. You will engage with customers, ring purchases, promote loyalty programs, and support merchandising and loss prevention standards.

The role may require cross-training in multiple areas to support business needs. Applicants should have strong customer service, communication, and organizational skills, with the ability to multitask and adapt to

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Accurately rings customer purchases/returns and counts change back to customer
• Promotes credit and loyalty programs
• Maintains merchandising standards and prepares merchandise for the sales floor
• Supports store recovery and maintains cleanliness of the sales floor
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Organization

Multitasking

Adaptability

Physical fitness

Teamwork

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver a highly satisfied customer experience while maintaining a clean store environment. You will engage with customers, ring purchases, promote loyalty programs, and support merchandising and loss prevention standards.

The role may require cross-training in multiple areas to support business needs. Applicants should have strong customer service, communication, and organizational skills, with the ability to multitask and adapt to